Privacy Policy

This policy explains how JP SOFT (“we”, “us”) handles information you share through this website.

Information we collect

When you submit a form, we collect the details you provide, such as your name, phone number, email, company and requirement. We also collect basic technical information such as pages visited, referring source and browser type to improve the website.

How we use information

We use your information only to respond to your enquiry, provide our services, share relevant updates you request and improve our website. We do not sell your personal information.

Live chat and recordings

When you use the chat on this website we store the details you provide (name, mobile number and email), the messages exchanged, your IP address, browser details and the pages you visited. Chats are recorded and reviewed for quality control, staff training and to improve our AI assistant. Some chats are answered by an automated AI assistant before a member of our team joins the conversation.

We keep these records for as long as they are needed to serve you and for our business records. To request a copy or deletion, email info@jpsoft.in.

Cookies and analytics

We use essential cookies for security and may use analytics tools such as Google Analytics to understand website usage in aggregate.

Data security

Information is transmitted over encrypted connections and stored on secured servers with restricted access.

Your choices

You may request access, correction or deletion of your information by emailing info@jpsoft.in.

Contact

JP SOFT, Path No. 7, Tilak Marg, Vijay Bari, Jaipur, Rajasthan 302039. Email: info@jpsoft.in